Wi-Fi setup

From firmware 5.0.0, the wearables and the Pro Kit upload their data over Wi-Fi. Before first use you connect them once to your Wi-Fi network. You only need to do this again if your network name or password changes, or if the devices move to a different location.

The steps depend on the hardware you received. Did you get a Pro Kit with wearables? Then you only set up the Pro Kit; it passes the network on to all docked wearables automatically. Did you get loose wearables (without a Pro Kit)? Then you set up each wearable once, individually. Both situations use the same setup page and are covered below.

Before you start

What you need

The name and password of your Wi-Fi network. The devices use the 2.4 GHz band; most networks support this.
A smartphone, tablet or laptop with Wi-Fi.

Every SpineWise device broadcasts its own temporary setup network. The name tells you exactly which device it is:

Network name	Device
`SpineWise ProKit 7C3F`	The Pro Kit (the code is unique per Pro Kit)
`SpineWise Belt 095`	The belt wearable of set 095
`SpineWise Neck 095`	The collar wearable of set 095

For wearables the number matches the set number on your devices. Setup networks have no password. They stay available (for a wearable: as long as it is charging), so you can always return to the setup page to check the status or switch to another Wi-Fi network.

You have loose wearables (no Pro Kit)

Repeat these steps for each wearable.

Plug the wearable in with the USB-C cable. The setup network is only active while the wearable is charging. The LED starts blinking blue: the setup network is active.
On your phone or laptop, open the Wi-Fi settings and connect to the wearable's network, for example SpineWise Belt 095.
Open a browser and go to http://192.168.4.1. The SpineWise setup page appears.
Choose your Wi-Fi network from the list, enter its password and press Connect.
The LED breathes blue while connecting. When it turns solid green, the wearable is connected. Done.

QR code for the setup page, http://192.168.4.1

Tip: connected to the wearable's setup network (step 2)? Scan this QR code to open the setup page without typing http://192.168.4.1.

Wearable setup page on arrival — Step 3: the setup page opens

Wearable setup page: choosing a network — Step 4: choose your network

Wearable setup page: connecting — Step 5: connecting

Wearable setup page: connected — Step 5: connected

Wearable setup page: wrong password — Wrong password? Just try again

Points of attention

Your phone may warn that the setup network "has no internet". That is normal: the setup network only serves the setup page. Stay connected to it during setup.
Android can be stubborn here. If you get the prompt "This network has no internet access. Stay connected?", choose Stay connected (if there is a "Don't ask again for this network" option, you can tick it). If only a notification appears in the notification bar, open it and confirm you want to stay connected. Without that confirmation, Android drops the network again after a few seconds.
If your phone keeps switching back to mobile data or another Wi-Fi network, try these in order:
1. Turn off mobile data temporarily and reconnect to the SpineWise ... network.
2. In the Wi-Fi settings, temporarily disable options like "Switch to mobile data automatically" or "Smart network switch" (the name varies per brand).
3. Make your phone forget the network and reconnect, so the internet-access prompt appears again and you can confirm it.
If it really won't work on your phone, simply use another device: a different smartphone, a tablet, or a laptop/PC with Wi-Fi. On a laptop, connect to the SpineWise ... network and browse to http://192.168.4.1; laptops are usually less strict about networks without internet.

You have a Pro Kit with wearables

You enter your Wi-Fi network once on the Pro Kit. Every wearable in the dock picks it up automatically; you never set up the wearables themselves.

Place the wearables in the Pro Kit (up to 6) and make sure the Pro Kit is powered. The LEDs blink blue: the setup network is active.
On your phone or laptop, connect to the Pro Kit's network, for example SpineWise ProKit 7C3F.
Open a browser and go to http://192.168.4.1. The SpineWise setup page appears.
Choose your Wi-Fi network from the list, enter its password and press Connect.
The page shows each wearable in the Wearables list with its name, battery and status. A wearable goes from Docked to Credentials sent to Online. When every wearable shows Online and the LEDs turn solid green, everything is done.

Tip: connected to the Pro Kit's setup network (step 2)? Scan this QR code to open the setup page without typing http://192.168.4.1.

Pro Kit setup page on arrival, wearables docked — Step 3: the setup page opens

Pro Kit setup page: choosing a network — Step 4: choose your network

Pro Kit setup page: connecting — Step 5: connecting

Pro Kit setup page: connected, wearables online — Step 5: all wearables online

Pro Kit setup page: wrong password — Wrong password? Just try again

Wearables that are docked later automatically receive the network from the Pro Kit as well; you do not need to repeat the setup for them.

LED signals during setup

The same colours apply to the wearable LED and the Pro Kit slot LEDs:

LED	Meaning
Blinking blue	Setup network active, waiting for your input
Breathing blue	Connecting to your Wi-Fi network
Solid green (30 seconds)	Connected successfully; afterwards the LED shows the normal charging signal (breathing green while charging, solid green when full)
Double red pulse	Connection failed, see troubleshooting

Troubleshooting

I don't see the SpineWise network

A wearable only broadcasts its setup network while charging. Plug it in with the USB-C cable and wait a few seconds.

My network is not in the list

Press Refresh on the setup page.
Check that your network broadcasts on 2.4 GHz. Networks that are 5 GHz only are not visible to the devices; most routers offer both.

The setup page does not load at 192.168.4.1

Check that you are still connected to the SpineWise ... network. Some phones switch back to a known network by themselves.
Turn off mobile data temporarily and try again.

The LED gives a double red pulse

The password was probably incorrect. After about 10 seconds the device automatically returns to setup mode (blinking blue): go back to 192.168.4.1 and re-enter the password.
If it keeps failing, check whether the network uses a captive portal or company login (for example a guest network with a login page). The devices cannot connect to such networks; use a regular Wi-Fi network with a password.

The Wi-Fi network at the location has changed

Simply run the setup again. The setup network is always available (for a wearable: while charging; for the Pro Kit: whenever it is powered), also when the device is already connected. Open the setup page, press Change network and pick the new network.